ISP fees may apply and additional requirements may apply over time for updates. Windows 10 is automatically updated, which is always enabled. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Bill Me Later will use that data under its privacy policy. HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Service not available holidays and weekends. On-site services provided only if issue can't be corrected remotely. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. Need for in-home service is determined by HP support representative. In-home warranty is available only on select customizable HP desktop PCs. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Contract and volume customers not eligible. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Items sold by HP.com are not for immediate resale. These terms apply only to products sold by HP.com reseller offers may vary. Correct prices and promotions are validated at the time your order is placed. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Quantity limits may apply to orders, including orders for discounted and promotional items. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. I also tried the host name: dhcppc3 and that didn't work (didn't actually expect it to since the IP didn't work but wanted to be thorough).Prices, specifications, availability and terms of offers may change without notice. The printer says it's wirelessly connected correctly with good signal strength and a DHCP IP address that is also in the proper range. I then opened a command window in the OS and pinged the IP address - that failed with 'request timed out' and 'destination host unreachable'. ![]() The printer only showed the MAC address, not a name or IP address like the other three so I restarted the routed with the same results. ![]() The display showed four wireless devices, one being the printer. I then logged into my router and refreshed all the known connected systems. On the printer, the wireless blue light is solid on and the signal strength displayed on the printer is also showing strong. My computer is connected to the same SSID. I print out the Wireless Network Test Results with the bottom line of "no problems found" for the correct SSID. I have reconfigured the printer twice and during each setup, the printer sees all of the wireless networks (to include mine), I select my network, the printer asks for the passphrase to my network and then it successfully connects to my SSID. I download the 2016 update (PS7510_1315-1.exe) displayed for my printer and it installed but when it came time to connect to the printer, it failed - can't see the printer. I'm writing this from that computer so I'm connected to the Internet and I'm connected wirelessly. I'm running Windows 10 on a a fully loaded Alienware 18. I did not reinstall the printer prior to last night. ![]() I immediately upgraded to Windows 10 I'm currently running Windows Anniversary Update (AU). First, the printer worked fine prior to June when a patch crashed Win7 and I had to reinstall the OS.
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